Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. At Vegas Valley Hearing, our number one priority is delivering exceptional patient care. Our staff combines years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

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Our Provider


Ashley Romero, B.S., BC-HIS

Hearing Instrument Specialist/Owner

Ashley Romero is our hearing instrument specialist but has also been the friendly voice that you have heard on the phone for the last sixteen years.  Prior to becoming a hearing instrument specialist, she was our office manager/billing manager/receptionist, so she is also very familiar with insurance billing/benefits. 

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Our Office Staff


Sarah McCullagh

Morning Receptionist/Office Manager

Sarah is our morning receptionist and office manager.  She joined the Vegas Valley Hearing team in October 2019 and has been chatting up our patients ever since.  Sarah moved to Henderson from Toronto Canada in 2012 because of her husband's job in the entertainment industry and she took some time away from working to raise her two beautiful daughters, Keigan and Molly.

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Hayley Jones

Afternoon Receptionist

Hayley is our afternoon receptionist.  She joined the Vegas Valley Hearing team in February 2022.  Hayley was born and raised in Henderson and graduted from Foothill High School.

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